Se Habla Espanol

 Debt Collectors
 Arbitration Claims
 Alternative to
Bankruptcy

Head Collectors

KARAN NEGI, Incorporator

PAR CHADHA , Manager

SUNIL RAJADHYAKSHA, Manager
 

Bud Says                         Consumer Comments Below

Bay Area Credit Service was purchased by HOV Services, a multi-national conglomerate out of INDIA and the entire organization has changed drastically. Consumers are still being called from their Englewood, CO location that still has a small staff formerly called True logic/Genesis Financial. The majority of dealings are with INDIA callers who think they can imitate American accents.

Bay Area/HOV is buying junk debts from a variety of sellers who have already diluted many of the accounts. Expect the typical reaction from the INDIA collectors (with bad accents) who are easily frustrated in their attempts to make you understand their dialect. I strongly oppose any U.S. company sending accounts to INDIA call centers where your personal information is at risk for anyone to steal your identity or use that information for illegal purposes. It is unbelievable these organizations are allowed direct access to our most personal information and that of our families without our consent or knowledge. An attorney who represents the collection industry and travels to INDIA told me these collectors are highly educated, many with MBAs, reduced to a trivial hourly rate to work in a debt collection call center for some scavenger who is taking American money on debts they bought for pennies.  As I told the attorney, it is just a matter of time until some crime organization figures out how to gain access into these organizations and American are in a nightmare of identity theft throughout Asia and Europe. It is not a matter if ‘IF’ but ‘WHEN’ it will happen, with no one to accept responsibility.

When dealing with these organizations, make them work and work hard. Use the law, the Fair Debt Collection Practices Act (FDCPA) the way it was intended. Make them prove each claim with documents that give validity to their (alleged) claim. I am not talking about the bogus affidavits churned out by the junk debt buyer mills either; I am talking about legitimate documents that likely no longer exist.

I also think that Congress should be pressured to reign in information that is freely given to foreign owners without our consent or knowledge. It is appalling to me that organization such as HOV Services can buy these accounts, and then use the purchased debts to gain access to our personal information. Surprised? Experian, Equifax, Trans Union, Accurint and others will sell to anybody who can sign a check. Is your medical information floating around some INDIA call center because you did not realize you owed a deductible on your claim? It may be. Did you know that your social security number and those of your family members could easily be obtained by these foreign collection organizations? Of course, you realize they have full access to your credit reports and those of your spouse and perhaps other family members. The real scary part is that you have no say in who sees it, where it goes and who may be able to steal it.

Bay Area Credit Service is one of many organizations that buy our charged off debts, ship them overseas, and then attempt to collect at highly inflated profits. Many use the same lies, threats and bully tactics so pervasive here in America. Bay Area is not alone; this practice was started because labor in INDIA is far less than what they would pay an American worker. The hourly wage in INDIA for debt collectors starts at around $3.00/hour with no taxes or benefits paid to the employee. One thing that U.S debt collectors and their INDIAN counter parts have learned is the lesson of greed and it is all at the expense of the American consumer.

CAUTION: I recommend you NEVER disclose your bank account or credit card information to a debt collector, as you risk them emptying your account, or maxing out your credit card. If you feel they are reporting on your credit bureau files in error or need assistance in dealing with them, email  the details w/your location.  Assistance and referral to a consumer legal specialist may be available.   

Email for Assistance 

  Comments from consumer emails.  Messages edited for brevity.

Consumers said... Bay Area Credit